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MACMILLAN Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage

Name: Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage
Brand: MACMILLAN
Price: 127.59 GBP
Availability: InStock

Brands & Corporate Identity

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Most common price: £128 (75 days, 100.0%)

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Description

This book explores how customer service can become the singular competitive differentiator for organizations in the digital era. Given the pace of digitization and the rise in customer expectations post-pandemic, organizations must focus on customer-centricity in all functions in the digital age, providing factors, enablers, and processes for customer service and sharing best practices based on research from global experts. The book is a valuable resource for students and researchers keen on understanding the new digital landscape in customer service to develop, maintain, and enhance customer relationships.

Product Specifications

Brand: MACMILLAN
Format: paperback
ASIN: 3031370996
Category: Books > Subjects > Business, Finance & Law > Sales & Marketing > Brands & Corporate Identity
Domain: Amazon UK
Release Date: 04 January 2025
Listed Since: 05 January 2025

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MACMILLAN Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage

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It has never been this cheap. We have no record of a lower price.

MACMILLAN Customer Centric Support Services in the Digital Age: The Next Frontier of Competitive Advantage

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Price Distribution

Price Analysis

Description

Product Specifications

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