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A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty

Commercial, Financial, Industrial & Taxation

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Description

The Consumer Duty is the biggest regulatory change affecting financial services firms in recent years. The Duty strikes at the very core of firms, their culture and ethics, making them look at their products and services differently. Navigating the complexity of the requirements is challenging, especially when coupled with sometimes vague expectations. A practitioner’s guide, this book takes the reader through those challenges, using a range of examples and regulatory feedback to demonstrate what’s expected whilst painting a picture of the required product governance framework. ABOUT THE AUTHOR Robert Bell is a financial services compliance consultant, owner and founder of RB Compliance Consultancy Ltd since 2012. Before that he held senior compliance roles in financial services firms and a Solicitors’ practice. Robert has authored industry recognised guidance in relation to vulnerability and GDPR, and lectures on compliance subjects for a range of organisations. CONTENTS Chapter 1 – Introduction Chapter 2 – Definitions Chapter 3 – Product Governance Chapter 4 – Cross-Cutting Rules Chapter 5 – Product Approvals: Manufacturers Chapter 6 – Fair Value Assessments: Manufacturers Chapter 7 – Product Reviews: Open Manufacturers Chapter 8 – Product Reviews: Closed Manufacturers Chapter 9 – Consumer Understanding Outcome Chapter 10 – Consumer Support Outcome Chapter 11 – Outcome Monitoring Chapter 12 – Governance and Culture Chapter 13 – Senior Manager Responsibilities

Product Specifications

Format: paperback
ASIN: 1916698441
Category: Books > Subjects > Business, Finance & Law > Law > English > Commercial, Financial, Industrial & Taxation
Domain: Amazon UK
Release Date: 18 September 2024
Listed Since: 13 September 2024

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A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty

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