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A Practical Guide to Financial Ombudsman Service Claims – Second Edition

For the Layperson

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Description

This book cuts a path through the rules of the Financial Ombudsman Service (or ‘FOS’) with practical guidance to the law and procedure of FOS complaints. It provides an indispensable guide for lawyers navigating such complaints, and for those who wish to challenge FOS decisions before the Courts. It also addresses the difficult area of how FOS complaints interact with Court procedures. ABOUT THE AUTHORS Adam Temple is a barrister at 3 Verulam Buildings, specialising in financial services law. He regularly appears for the Financial Conduct Authority in regulatory cases, and for banks, IFAs and insurance companies in all manner of disputes. He has particular expertise in FOS claims and is regularly instructed to advise on matters of systemic interest to his clients, including in judicial reviews of FOS decisions. Devon Airey is a barrister at 3 Verulam Buildings with experience acting on banking and financial services disputes. She has assisted with cases arising from FOS decisions, as well as disputes under the Financial Services and Markets Act and the FCA Handbook. CONTENTS Chapter One – Introduction to the FOS Chapter Two – The Complaint Chapter Three – The FOS’s Compulsory and Chapter Four – The FOS’s Territorial Jurisdiction Chapter Five – Who Is an Eligible Complainant? Chapter Six – Time Limits for Complaints to the FOS Chapter Seven – Procedure: An Introduction Chapter Eight – Determining Jurisdiction and Summary Dismissal of Complaints Chapter Nine – Fact Finding Chapter Ten – Oral Hearings Chapter Eleven – Determining the Complaint: The FOS’s ‘Fair and Reasonable’ Approach Chapter Twelve – Paying for the Complaint Chapter Thirteen – FOS Awards Chapter Fourteen – How an Award Is Accepted or Rejected, Chapter Fifteen – Enforcement of FOS Awards in Court Chapter Sixteen – Interaction Between the FOS and Litigation Chapter Seventeen – Challenging FOS Decisions in the Courts: Judicial Review and Other Options Procedure Chapter Eighteen – The Respondent’s Insolvency: The FSCS and the Third Party (Rights Against Insurers) Acts Chapter Nineteen – Complaining About the FOS Chapter Twenty – FOS and the FCA Consumer Duty

Product Specifications

Format: paperback
ASIN: 1916698840
Category: Books > Subjects > Business, Finance & Law > Law > For the Layperson
Domain: Amazon UK
Release Date: 21 May 2025
Listed Since: 10 May 2025

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A Practical Guide to Financial Ombudsman Service Claims – Second Edition

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