How to Win at CRM: Strategy, Implementation, Management - Image 1

£59.94

CRC Press How to Win at CRM: Strategy, Implementation, Management

Name: How to Win at CRM: Strategy, Implementation, Management
Brand: CRC Press
Price: 59.94 GBP
Availability: InStock

15 Illustrations, black and white

Management Science

It has never been this cheap. We have no record of a lower price.

£60 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 81 days · 81 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 81 days • 2 price levels

Days at Price

Current Price

Price Analysis

Most common price: £60 (54 days, 66.7%)

Price range: £60 - £61

Price levels: 2 different prices over 81 days

Description

This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the existing academic publications surrounding CRM, sales force automation, and related topics within information systems literature. The book supplements this research with insights from CRM experts to provide a robust picture of the CRM landscape and how to improve it no matter what role you play within your organization. This book is for everyone who wants to achieve CRM success.

Product Specifications

Brand: CRC Press
Model: 15 Illustrations, black and white
Format: hardcover
ASIN: 1498714706
Category: Books > Subjects > Business, Finance & Law > Management > Management Science
Domain: Amazon UK
Release Date: 31 July 2017
Listed Since: 23 August 2016

Barcode

No barcode data available

CRC Press How to Win at CRM: Strategy, Implementation, Management

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)

Creating and Managing a CRM Platform for your Organisation

Customer Relationship Management

Customer Relationship Marketing: Theoretical And Managerial Perspectives

Using Knowledge Sharing Strategies to Improve CRM

CRM Processes A Clear and Concise Reference

Prozess des Implementierens von CRM-Systemen: ? als Unterstützung langfristiger Kundenbindung ? in der Praxis: Grundlagen und Erfolgsfaktoren

CRM Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service (Management for Professionals)

Realities of CRM in Multinational Corporation: CRM, Relationship Marketing, CRM System, eBusiness application

Customer Relationship Management - A Study on BSNL: "CRM" - for Service Quality and Customer Loyalty

Oracle Siebel CRM 8 Installation and Management

CRM para optimizar la gestión del proceso de venta de una inmobiliaria: Solución basada en tecnologías Web para el sector construcción, centrada en el proceso de venta

Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)

Results-Based Systematic Operational Improvement

Inbound Call Centers: Design, Implementation and Management (Telecommunications Library)

Big Data Analytics: Digital Marketing and Decision-Making

A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

Grundlagen & Instrumente des CRM & die Implementierung im Bankbereich: Customer Relationship Management (CRM) im Bankbereich am Fallbeispiel der Volksbank Kraichgau Wiesloch-Sinsheim eG

High-Performance Web Databases: Design, Development, and Deployment (Best Practices)

Project Management Lessons Learned: A Continuous Process Improvement Framework

Customer and Business Analytics: Applied Data Mining for Business Decision Making Using R (Chapman & Hall/CRC The R Series)

Software Configuration Management

Diagnóstico centrado en CRM: Gestión de las relaciones con los clientes

Lean Performance ERP Project Management: Implementing the Virtual Lean Enterprise, Second Edition (Resource Management)