£154.43

CRC Press A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

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Description

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
27 July 2017
Listed Since
31 August 2017

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