Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide) - Image 1

£77.40

Vieweg+Teubner Verlag Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)

Name: Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)
Brand: Vieweg+Teubner Verlag
Price: 75.66 GBP
Availability: InStock

E-business

About as cheap as it gets. The only time it was cheaper was 3 months ago.

£77 today · all-time low £76 (Feb 2026) · usually £78

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 90 days • 90 data points

Historical

Generating forecast...

Price Distribution

Price distribution over 90 days • 3 price levels

Days at Price

Current Price

Price Analysis

Most common price: £78 (80 days, 88.9%)

Price range: £76 - £78

Price levels: 3 different prices over 90 days

Description

The rules change when the tools change Generating traffic to a website and catching the interest of the visitor, in order to make him buy a product or a service, is within everyone's reach today. Intensive research, try outs and the learning experience of E-Commerce pioneers have helped to uncover the marketing & sales possibilities of the Internet. But now that we have customers visiting our site, how do we keep them coming back? How to get a clear profile of each customer, so we can give him (or her!) the service he's looking for? And offer him other products he could also be interested in? To achieve this, companies are increasingly turning to Customer Relationship Management: the concentration of sales, marketing and service forces by integrating all dataflows into one data warehouse, thus blending internal processes with technology. The right way to market, sell and service customers requires a different CRM strategy for every company. Some organizations that reengineered their CRM processes are reporting revenue increases of up to 50%, whereas others have had obtained minimal gains or no improvement at all. The difference between the success or failure of a CRM project lies in the knowledge and ability that an organization brings to its efforts. This Hon Guide defines CRM from different points of view: sales, marketing, customer support and technology.

Product Specifications

Brand: Vieweg+Teubner Verlag
Format: paperback
ASIN: 3322849635
Category: Books > Subjects > Business, Finance & Law > E-Commerce > E-business
Domain: Amazon UK
Release Date: 27 December 2012
Listed Since: 03 March 2013

Barcode

No barcode data available

Vieweg+Teubner Verlag Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)

About as cheap as it gets. The only time it was cheaper was 3 months ago.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Creating and Managing a CRM Platform for your Organisation

Customer Relationship Marketing: Theoretical And Managerial Perspectives

Sales Management: A Global Perspective

Optimising Business Performance with Standard Software Systems: How to reorganise Workflows by Chance of Implementing new ERP-Systems (SAP®, BAANTM, ... ...) or new Releases (XBusiness Computing)

Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Revenue Management and Pricing Strategies

Unternehmensweites Datenmanagement: Von der Datenbankadministration bis zum Informationsmanagement (Zielorientiertes Business Computing)

Social Commerce: Marketing, Technology and Management (Springer Texts in Business and Economics)

Marketing Research: Within a Changing Information Environment

Creating Customer Value Through Strategic Marketing Planning: A Management Approach

Infusionsoft Cookbook: Over 88 recipes for effective use of Infusionsoft to mitigate your CRM needs, marketing automation, conducting online business optimally

The Innovation Tools Handbook, Volume 2: Evolutionary and Improvement Tools that Every Innovator Must Know

Knowledge-Based Marketing: The 21st Century Competitive Edge

Integrated Business Information Systems: A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data

Managing the Digital Transformation: A Guide to Successful Organizational Change

Artificial Intelligence for Customer Relationship Management: Solving Customer Problems (Human–Computer Interaction Series)

Recommender System for Improving Customer Loyalty: 55 (Studies in Big Data, 55)

Knowledge Management and E-Learning

2025 (Marketingcommunicatie in 14 stappen)

Knowledge Management: Processes and Technologies

Data-Centric Business and Applications: Evolvements in Business Information Processing and Management—Volume 1: 20 (Lecture Notes on Data Engineering and Communications Technologies)

An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry (Springer Theses)

Masterkurs IT-Management: Grundlagen, Umsetzung und erfolgreiche Praxis für Studenten und Praktiker

Sports Marketing: International Student Edition