£63.99

PEARSON EDUCATION Professional Front Office Management: Pearson New International Edition

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Description

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
01 November 2013
Listed Since
22 October 2013

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