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Nova Basics of Room Division Management (Hospitality, Tourism and Marketing Studies)

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£84.99 £80.74 £82.44 £84.14 £85.84 £87.54 £89.24 11 August 2026 14 August 2026 18 August 2026 22 August 2026 26 August 2026
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Description
Being the nerve centre of a hotel - Room Division plays a vital role in the overall performance and revenue generation for a hotel. From Up-selling to handling difficult guest situations, solving guest complaints, providing desired information to guests, enhancing the wow experience for every guest through team work of support departments, front office management is a skill which must be infused amongst the young aspirants with proper training and guidelines. Whereas, Housekeeping maintains the upkeep and hygiene of entire hotel premises including Guest rooms, public areas, Different POS outlets, Horticulture of Hotel, etc. this room division department ensures the quality services to hotels guests and staff members by providing safety and security round the clock viz-z-viz maintaining the premises, work place and providing clean and hygienic linen and uniforms as per standards. After finishing this book, students will have a better understanding of the history of the hotel industry, be able to differentiate between different hotel classifications, explain the functions of front desk and housekeeping staff, explain the visitor cycle, and be able to list the many kinds of rooms and services that hotels offer.

Product Specifications
Brand
Nova
Format
paperback
ASIN
B0DJFCTD13
Category
Books > Subjects > Business, Finance & Law > Economics
Domain
Amazon UK
Release Date
09 September 2024
Listed Since
03 October 2024

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