Sage Publications International Handbook of Organizational Crisis Management

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives.Key Features· Provides the latest thinking on and encourages growing support of crisis management in todayÆs business environment: Novel and poorly understood technologies, globalization, changing political climates, and a shifting social landscape are just a few of the forces currently changing the ways in which organizations experience crises.+ Challenges core assumptions and goes beyond conventional rules: Numerous books touch on the topic, but many lack rigor with untested fear based prescriptions and quick fixes.+ Offers a diversity of angles and levels of analysis: Crisis management is analyzed from societal, interorganizational, organizational, and individual perspectives.+ Presents international and multicultural perspectives: Crises are not perceived in the same way globally; therefore, international researchers and practitioners expose their views of crisis management from their own cultural angles.Intended AudienceOffering a leading-edge overview of the field of crisis management, this resource is useful for researchers and thoughtful practitioners in business and management, psychology, and sociology. It can also be used in graduate courses such as Strategic Management and Business Policy, Corporate Strategy, Occupational/Industrial Psychology, and Communication Risk Management. Meet author Christophe Roux-Dufort! http:/www.em-lyon.com/france/faculte/professeurs/alpha/roux-dufort.asp About the Author Christine Pearson is Professor of Management – Global Business at Thunderbird, The School of Global Management. Prior to joining Thunderbird, Pearson was a professor at the Kenan-Flagler Business School (University of North Carolina) and the Ivey Business School (University of Western Ontario), and she was the Associate Director and Senior Research Scientist of the Center for Crisis Management (University of Southern California). Additionally, she has held Visiting Professor appointments in Hong Kong, France and Brazil. Pearson studies two related workplace phenomena: organizational crisis management and dysfunctional behavior in organizations (i.e., as incivility/aggression/violence). Her research has been featured in over 400 international/national/regional media outlets through television, radio and print press. She has consulted about crisis management with organizations such as Pepsico, Dow, Clorox, Mobil, Transamerica, Kraft, LAPD, Red Cross, BellSouth and Nortel. In this role, she has helped organizations plan for, avert, and contain crises such as workplace homicide, product tampering, executive kidnapping, product recalls, consumer fraud and aircraft accidents. Her research has appeared in Harvard Business Review, Academy of Management Review, Organizational Dynamics, Academy of Management Executive, Organization Science, and Human Relations. She is currently writing her fifth book, HUH? Workplace Incivility, Its Causes, Consequences and Cures. Christophe Roux-Dufort is a professor of strategic management at EM Lyon (Lyon School of Management, France) where he teaches and coordinates seminars on crisis management for students and executives. In 1994 Roux-Dufort was one the first professors to introduce a crisis management seminar in the regular curriculum of a French business school. In EM Lyon, Roux-Dufort teaches Crisis Management in the executive MBA, the International MBA, the international masters program in management and in various executive programs. Christophe Roux-Dufort has also written about thirty scientific and professional articles and four books on crisis management. He also works as a consultant on crisis management for French