£93.91

Routledge The Quality Business: Quality Issues in the Smaller Firm: 3 (Routledge Studies in Entrepreneurship and Small Business)

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Description

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
25 December 1997
Listed Since
09 February 2007

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