Routledge Quality Assurance and the Law - Routledge Business Book

Explore the evolving relationship between quality standards and legal frameworks in this professional text from Routledge. As business and commerce have changed over the last 25 years, the awareness of quality-related issues has grown significantly. This book examines the transition from the British Quality Standard BS 5750 to the current international standard BS EN ISO 9000. Readers will gain insight into how consumer expectations for goods and services have become more demanding in the modern marketplace. The text also addresses the parallel increase in legislation and the expansion of common law as it relates to quality management. It is a necessary resource for those studying the intersection of business standards and the legal landscape.