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£46.06
Springer Making Customer Satisfaction Happen
Price data last checked 72 day(s) ago - refreshing...
Price History & Forecast
Last 19 days • 19 data points (No recent data available)
Price Distribution
Price distribution over 19 days • 2 price levels
Current Price
Price Analysis
Most common price: £53 (18 days, 94.7%)
Price range: £46 - £53
Price levels: 2 different prices over 19 days
Description
This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.
Product Specifications
- Brand
- Springer
- Format
- paperback
- ASIN
- 0412786303
- Domain
- Amazon UK
- Release Date
- 29 February 1996
- Listed Since
- 17 October 2006
Barcode
No barcode data available