Springer - Business Performance Measurement and Management

Effective management relies on the ability to measure and monitor organizational success. This book explores the fundamental desire of management to track business performance through established and emerging frameworks. It builds upon the foundation of R.G. Eccles' Performance Measurement Manifesto (1991) to provide readers with a deeper understanding of how these systems function in a changing world. Readers will examine popular methodologies such as the Balanced Scorecard, the Performance Prism, and Activity-Based Management. The text moves beyond traditional models to introduce new contexts and themes, including critical research areas like Small and Medium Enterprises (SMEs) and sustainability. Developed from the findings of the 1st International Summer School Piero Lunghi on Perspectives of Business Performance, this work serves as a comprehensive guide for those looking to understand the latest research and application of performance measurement. It is a valuable resource for students and professionals studying business process reengineering and management strategies.