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£138.00
Routledge Measuring Business Excellence Management Book
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Description
Key Features
Learn how to use TQM principles to measure business excellence within an organizational environment.
Evaluate different TQM and Business Excellence models through a comparative analysis.
Understand how to simultaneously measure satisfaction for customers, employees, and shareholders.
Gain insight into the complexities involved in measuring organizational success.
Access innovative research regarding the dimensions of Total Quality Management.
Product Specifications
- Brand
- Routledge
- Format
- Hardcover
- ASIN
- 0415258227
- Domain
- Amazon UK
- Release Date
- 20 December 2001
- Listed Since
- 08 February 2007
Barcode
No barcode data available
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