£136.81

Routledge Hospitality Tourism Lifestyle Concepts - Quality Management Guide

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Description

Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review exploring how lifestyle concepts apply to the hospitality and tourism industry. This authoritative text presents multifaceted viewpoints from noted experts examining critical topics including matching lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological approaches in lifestyle segmentation research. The book demonstrates how consideration of lifestyle factors directly influences customer satisfaction and quality management practices within hospitality and tourism operations. Ideal for university students, industry professionals, and researchers seeking to understand the intersection of lifestyle marketing, customer expectations, and service quality in the tourism sector.

Key Features

Comprehensive review of lifestyle concepts applied to hospitality and tourism industry operations and strategy.

Multifaceted expert viewpoints addressing matching provider and guest lifestyles for improved service delivery.

Detailed exploration of lifestyle segmentation studies and research methodologies for tourism market analysis.

Focus on quality management implications derived from lifestyle-based approaches in hospitality operations.

University textbook format published by Routledge, suitable for academic study and professional reference.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
20 June 2005
Listed Since
09 December 2006

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