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MACMILLAN Palgrave Handbook Global Perspectives Emotional Labor Public Service
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Description
Key Features
The Macmillan handbook covers emotional labor across twelve countries and six continents, providing genuinely comparative international perspectives on public service delivery.
This Palgrave handbook examines emotional labor at individual, organizational, cultural, and situational levels, offering multifaceted analysis of how emotion affects public sector work.
The handbook challenges traditional public administration theory by establishing emotion as a core component rather than overlooked element of service delivery.
Groundbreaking research in this previously understudied area provides new frameworks for understanding emotional demands in public service roles.
Product Specifications
- Brand
- MACMILLAN
- Format
- paperback
- ASIN
- 3030248259
- Domain
- Amazon UK
- Release Date
- 19 September 2020
- Listed Since
- 27 July 2020
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