£100.88

MACMILLAN Palgrave Handbook: Global Emotional Labor in Public Service

Name: MACMILLAN Palgrave Handbook: Global Emotional Labor in Public Service
Brand: MACMILLAN
Price: 100.88 GBP
Availability: InStock

Business, Finance & Law

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Description

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service provides a deep look into the emotive aspects of public service delivery. This handbook challenges traditional public administration theory by addressing the often ignored emotional components of the field. It offers a comprehensive and comparative overview of current research, making it an essential resource for understanding how emotions function within public sectors. By examining emotional labor through individual, organizational, cultural, and situational lenses, this text provides a wide-reaching perspective. The research spans twelve different countries across six continents, offering a truly global view of the subject. This collection is designed for those looking to understand the complexities of emotional labor within various public service environments and the diverse cultural contexts that shape them.

Key Features

Global Research Perspective: Includes chapters from twelve different countries across six continents to provide a wide-reaching international view.

Comprehensive Theory Analysis: Challenges traditional public administration theory by focusing on the emotive components of service delivery.

Multi-Level Framework: Situates emotional labor within individual, organizational, cultural, and situational scenarios.

Comparative Overview: Offers a detailed and comparative look at current research in this understudied area of public service.

Academic Resource: Serves as a thorough guide for understanding how emotional labor functions within public sector environments.

Product Specifications

Brand: MACMILLAN
Format: paperback
ASIN: 3030248259
Category: Books > Subjects > Business, Finance & Law
Domain: Amazon UK
Release Date: 19 September 2020
Listed Since: 27 July 2020

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MACMILLAN Palgrave Handbook: Global Emotional Labor in Public Service

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