CUSTOMERS SATISFACTION ON ONLINE BANKING: Online Banking - Image 1

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LAP Lambert Academic Publishing CUSTOMERS SATISFACTION ON ONLINE BANKING: Online Banking

Name: CUSTOMERS SATISFACTION ON ONLINE BANKING: Online Banking
Brand: LAP Lambert Academic Publishing
Price: 75.0 GBP
Availability: InStock

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Description

The Present book is significant in several respects. This study aims to analyses the effect on customers’ satisfaction in the banking sector with respect to quality of e-banking services. The research followed the quantitative method of distributing a survey to bank customers in Chennai and analyzing the data using several statistical tests, including SEM with AMOS. The key findings of this study are reliability is the main predictor of customer satisfaction in e-banking services. The results of this study will lead to a better understanding of what and how public sector banks can leverage developments in information technology to develop the E-banking services that meet the needs of their customers. E-banking services are still relatively new to the Indian population, especially in semi-urban and rural areas and it needs to be giving more attentions.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 6206152677
Category: Books > Subjects > Business, Finance & Law > Professional Finance > Banking
Domain: Amazon UK
Release Date: 27 March 2023
Listed Since: 21 April 2023

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing CUSTOMERS SATISFACTION ON ONLINE BANKING: Online Banking

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing CUSTOMERS SATISFACTION ON ONLINE BANKING: Online Banking

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Smart Banking for Smart India

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CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR: AN EMPIRICAL STUDY ON INDIAN CONTEXT

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Impact of Information Technology on the Performance of Banking Sector

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