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Price distribution over 68 days • 1 price levels

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Most common price: £69 (68 days, 100.0%)

Price range: £69 - £69

Price levels: 1 different prices over 68 days

Description

In 21st century banks are facing increased competition due to globalization, technological advancement and consumer awareness about their rights. Service quality, customer satisfaction and delight are now the major challenges gripping the banking sector in India. Now a days bank can no longer survive with the traditional approaches. As banking operations are becoming increasingly customer dedicated, service quality management in banks is the need of hour. There are very few literature exists on how to manage service quality in banks of rural India. This book therefore provides better understanding of the quality gaps between customers’ expectation and perception, managing service quality which will help in designing a better marketing strategy to retain existing customers and attracting new customers. This analysis will help to understand the banking behaviour of the customers of rural and urban banks of India. Thus this book will be of immense use to the bankers, students and research scholars of commerce, management, banking and insurance.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 3659751391
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 29 June 2018
Listed Since: 24 July 2018

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LAP Lambert Academic Publishing Management of Service Quality in Indian Banks

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing Management of Service Quality in Indian Banks

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

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