Organizational Conflict: A study of conflict types and its management styles in banking sector - Image 1

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LAP Lambert Academic Publishing Organizational Conflict: A study of conflict types and its management styles in banking sector

Name: Organizational Conflict: A study of conflict types and its management styles in banking sector
Brand: LAP Lambert Academic Publishing
Price: 51.0 GBP
Availability: InStock

Psychology & Psychiatry

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Description

This study explored different types of conflict and its management styles in organizational settings. Quantitative and qualitative studies were conducted. Quantitative study results revealed that masquerading was most experienced type of conflict overall in the banking sector whereas affective type of conflict appeared to be the one least experienced. Across comparison of three types of banks substantive type of conflict was found more often in public banks as compared to multinational banks. Integrating was most frequently used conflict management style whereas dominating conflict management style appeared to be the one least used. Public bank managers are using integrating, compromising and avoiding conflict management styles, private banks are using integrating and dominating conflict management style whereas multinational bank managers exhibited greater use of dominating conflict management style. Qualitative analysis of conflict through experiences shared by bank managers, gave insights into complexity, dimensions and conceptualization of organizational conflicts. It also revealed dynamics of real-life conflicts in Pakistani organizational settings and how these are resolved.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 3846530840
Category: Books > Subjects > Health, Family & Lifestyle > Psychology & Psychiatry
Domain: Amazon UK
Release Date: 18 October 2011
Listed Since: 21 October 2011

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LAP Lambert Academic Publishing Organizational Conflict: A study of conflict types and its management styles in banking sector

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