Springer Corporate Knowledge Discovery and Organizational Learning: The Role, Importance, and Application of Semantic Business Process Management: 2 (Knowledge Management and Organizational Learning, 2)

This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding. From the Back Cover This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding. About the Author Dr. András Gábor is director of Institute of Informatics and professor of Department of Information Systems at the Corvinus University of Budapest, research director of Corvinno Technology Transfer Ltd. He earned a diploma (MSc) in Business and Economics (1974), and  in Computer Science  (1979), dr. univ. oec.  (1976), CSc (Ph.D) (1983), CISA (1999), habil.dr (2002). His expertise spans systems analysis, process management, information management, intelligent systems. He leads several national and international research projects and is the author of prominent Hungarian and international publications. He was visiting scholar at DePaul University, Chicago, Imperial College, London,  and at the University of Amsterdam. Besides academic activities, he was a consultant for the Inter-ministerial Committee for IT and the Modernization and Integration Project Office, 1990-98. Between 200