EFQM A Complete Guide - 2021 Edition

Own your EFQM Risk with your EFQM resource. Be your own consultant: Your EFQM risk becomes your reward with this book and its accompanying digital resources. Cultivate an in-house knowledge base with the self-assessment that cuts out expensive consultants and gives you a competitive edge. RISK MANAGEMENT Assess EFQM risks and threats from a wide range of sources. QUALITY MANAGEMENT Ensure consistent EFQM quality in your organization, products, and services. PROJECT MANAGEMENT Plan and execute EFQM projects that achieve your goals and objectives. PEOPLE MANAGEMENT Lead your team confidently with continuous direction and support. NEW TECHNOLOGY Increase EFQM awareness and knowledge in your field. BUSINESS PROCESSES Create specific structured tasks for personnel and equipment. The Art of Service was created to provide internal support for organizations without external resources. Our tools and services help C-level executives overcome knowledge gaps to ask the right questions and get the insights they need without relying on consultants. 'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'