Quality Management for it Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science) - Image 1

£59.63

About as cheap as it gets — within 5% of the all-time low it hit 1 month ago.

£60 today · all-time low £59 (Aug 2026) · usually £59

Information Science Reference Quality Management for it Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science)

Name: Quality Management for it Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science)
Brand: Information Science Reference
Price: 59.63 GBP
Availability: InStock

Balanced Scorecard

Price Distribution

Price distribution over 68 days • 2 price levels

Days at Price

Current Price

Price Analysis

Most common price: £59 (56 days, 82.4%)

Price range: £59 - £179

Price levels: 2 different prices over 68 days

Description

Modern business processes rely heavily on IT services. In spite of this growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to close this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with practical implementation solutions, this book gives both scientists and practical experts insight into the different facets of IT service quality management.

Product Specifications

Brand: Information Science Reference
Format: hardcover
ASIN: 1616928891
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 15 October 2010
Listed Since: 01 April 2010

Barcode

No barcode data available

About as cheap as it gets — within 5% of the all-time low it hit 1 month ago.

Information Science Reference Quality Management for it Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science)

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Quality Management Implementation in Higher Education: Practices, Models, and Case Studies

Managing IT Performance to Create Business Value - CRC Press

Wiley Managing, Controlling, and Improving Quality Book

Information Quality Management: Theory and Applications

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition

Managers Divided: Organisation Politics and Information Technology Management: 23 (John Wiley Series in Information Systems)

ISO 9001:2000 Quality Management System Design (Artech House Technology Management and Professional Developm)

Quality Management

Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward MBA)

Managing Information Systems in IS: Successful Strategies and Appropriate Action (John Wiley Series in Information Systems)

Total Quality Management for Organizational Excellence

Implementing an ISO 9001:2000 Quality Management System: Including Safety and Environmental Considerations

Innovations in Information Systems for Business Functionality and Operations Management

Managing Very Large IT Projects in Businesses and Organizations (Advances in IT Personnel and Project Management)

Executive Guide to Implementing Quality Systems - CRC Press

Advances in the Management of Organizational Quality: An Annual Series of Quality-Related Theory and Research Papers: 4

Continuous Quality Improvemen

Information Systems Management Practices: Management Practices in Action (Wiley Series in Computing & Information Processing)

About as cheap as it gets — within 5% of the all-time low it hit 1 month ago.

Information Science Reference Quality Management for it Services: Perspectives on Business and Process Performance (Advances in Logistics, Operations, and Management Science)

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Quality Management Implementation in Higher Education: Practices, Models, and Case Studies

Managing IT Performance to Create Business Value - CRC Press

Wiley Managing, Controlling, and Improving Quality Book

Information Quality Management: Theory and Applications

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition

Managers Divided: Organisation Politics and Information Technology Management: 23 (John Wiley Series in Information Systems)

ISO 9001:2000 Quality Management System Design (Artech House Technology Management and Professional Developm)

Quality Management

Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Fast Forward MBA)

Managing Information Systems in IS: Successful Strategies and Appropriate Action (John Wiley Series in Information Systems)

Total Quality Management for Organizational Excellence

Implementing an ISO 9001:2000 Quality Management System: Including Safety and Environmental Considerations

Innovations in Information Systems for Business Functionality and Operations Management

Managing Very Large IT Projects in Businesses and Organizations (Advances in IT Personnel and Project Management)

Executive Guide to Implementing Quality Systems - CRC Press

Advances in the Management of Organizational Quality: An Annual Series of Quality-Related Theory and Research Papers: 4

Continuous Quality Improvemen

Information Systems Management Practices: Management Practices in Action (Wiley Series in Computing & Information Processing)