A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction - Image 1

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CRC Press A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction

Name: A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction
Brand: CRC Press
Price: 75.9 GBP
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Description

This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page―a useful feature for busy managers.

Product Specifications

Brand: CRC Press
Format: paperback
ASIN: 1771883480
Category: Books > Subjects > Business, Finance & Law > Management > Distribution > Retail
Domain: Amazon UK
Release Date: 13 January 2016
Listed Since: 26 August 2015

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CRC Press A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction

This is the most expensive it has ever been. Walk away.

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