£112.73

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£113 today · previous high £113 · all-time low £76

CRC Press Principles of Total Quality

Amazon

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Last 73 days · 73 data points (no recent data)

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£112.73 £72.61 £81.37 £90.12 £98.87 £107.62 £116.38 25 July 2026 12 August 2026 30 August 2026 17 September 2026 05 October 2026
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102 black & white illustrations, 28 blac

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Price distribution over 73 days • 2 price levels

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11 days 62 days · current 0 16 31 47 62 £76 £113 Days at Price

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Most common price: £113 (62 days, 84.9%)

Price range: £76 - £113

Price levels: 2 different prices over 73 days

Description

In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
27 May 2004
Listed Since
05 February 2007

Barcode

No barcode data available

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