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Wiley Total Quality Management: A Cross Functional Perspective

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Description
The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

Product Specifications
Brand
Wiley
Format
paperback
ASIN
0471108049
Category
Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain
Amazon UK
Release Date
02 February 1996
Listed Since
09 February 2007

Barcode

No barcode data available

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