Health Administration Press Essential Techniques for Healthcare Managers (Gateway to Healthcare Management)

About the Author Leigh W. Cellucci, PhD, MBA, is professor and associate dean for academic affairs in the College of Allied Health Sciences at East Carolina University (ECU). She serves on the board of directors and executive committee of the Association of University Programs in Health Administration (AUPHA). She previously served as professor and program director for the health services management program at ECU and for the healthcare administration program at Idaho State University. She has coauthored three books on healthcare administration and has published more than 45 articles and chapters on healthcare management, leadership, professionalism and ethics, and health information technology. Books published by Health Administration Press: Essentials of Healthcare Management: Cases, Concepts, and Skills, Second EditionHealthcare Marketing: A Case Study Approach Ethics and Professionalism for Healthcare Managers Product Description Healthcare managers ensure that the organization's mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager. This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today's healthcare environment. Topics and techniques covered include: Evidence-based management Ethics Evaluating employees Diversity Decision making Change Teamwork Hiring and terminating Communication Delegation Motivating employees Managing conflicts Leadership Time management Program assessment Legal issues Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample, click on the Instructor Resource sample tab above.