£146.58

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Routledge Innovating Professional Services: Transforming Value and Efficiency

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£146.58 £139.25 £142.18 £145.11 £148.05 £150.98 £153.91 28 July 2026 04 August 2026 11 August 2026 18 August 2026 25 August 2026
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Includes 68 b&w illustrations

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Description
Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. Focusing on the professional services sector, the book highlights process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. Detailed techniques such as the use of lean, process mapping, waste identification, service experience mapping and value profiling are explained, drawing on the author's extensive experience in working with leading law, business service and consulting firms to create measurable improvements. With case studies to illuminate the challenges of driving major improvement through innovation, this book is valuable reading for leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services.

Product Specifications
Brand
Routledge
Model
Includes 68 b&w illustrations
Format
hardcover
ASIN
1472427912
Category
Books > Subjects > Business, Finance & Law > Economics
Domain
Amazon UK
Release Date
28 May 2015
Listed Since
05 December 2014

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