Problem Driven Management: Achieving Improvement in Operations through Knowledge Management - Image 1

£63.37

MACMILLAN Problem Driven Management: Achieving Improvement in Operations through Knowledge Management

Name: Problem Driven Management: Achieving Improvement in Operations through Knowledge Management
Brand: MACMILLAN
Price: 56.69 GBP
Availability: InStock

Balanced Scorecard

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Most common price: £28 (29 days, 32.2%)

Price range: £22 - £87

Price levels: 7 different prices over 90 days

Description

Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.

Product Specifications

Brand: MACMILLAN
Format: hardcover
ASIN: 1403941378
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 08 October 2004
Listed Since: 04 January 2007

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MACMILLAN Problem Driven Management: Achieving Improvement in Operations through Knowledge Management

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