£75.84

MACMILLAN Customers at Work: New Perspectives on Interactive Service Work

Price data last checked 84 day(s) ago - refreshing...

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

It has never been this cheap. We have no record of a lower price.

£76 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey
↓ Forecast
where the price is heading next
↓ Statistics
all-time high & low, recent range
↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 7 days • 7 data points (No recent data available)

Historical
Generating forecast...
£75.84 £72.05 £73.56 £75.08 £76.60 £78.12 £79.63 11 March 2026 12 March 2026 14 March 2026 15 March 2026 17 March 2026

Price Distribution

Price distribution over 7 days • 1 price levels

Days at Price
7 days 0 2 4 5 7 £76 Days at Price

Price Analysis

Most common price: £76 (7 days, 100.0%)

Price range: £76 - £76

Price levels: 1 different prices over 7 days

Description

Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services. Review To come About the Author Tabea Beyreuther, Chemnitz University of Technology, Germany Bernd Bienzeisler, Fraunhofer Institute for Industrial Engineering, Germany Thomas Birken, ISF München, Germany Fritz Böhle, University of Augsburg, Germany Christian Eismann, Chemnitz University of Technology, Germany Heidemarie Hanekop, University of Göttingen, Germany Anna Hoffmann, Chemnitz University of Technology, Germany Sabine Hornung, Chemnitz University of Technology, Germany Heike Jacobsen, Brandenburg University of Technology, Germany Nick Kratzer, ISF München, Germany Wolfgang Menz, ISF München, Germany Kerstin Rieder, Aalen University, Germany G. Günter Voß, Chemnitz University of Technology, Germany Stephan Voswinkel, Johann Wolfgang Goethe-Universitaetthe, Germany Margit Weihrich, Augsburg University, Germany Volker Wittke University of Göttingen, Germany

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
25 July 2013
Listed Since
17 March 2016

Barcode

No barcode data available

Similar Products You Might Like

Passion and Entrepreneurship: Contemporary Perspectives and New Avenues for Research
96% match

Passion and Entrepreneurship: Contemporary Perspectives and New Avenues for Research

MACMILLAN

£70.67 15 Apr 2026
Handbook of Service Business: Management, Marketing, Innovation and Internationalisation (Research Handbooks in Business and Management series)
96% match

Handbook of Service Business: Management, Marketing, Innovation and Internationalisation (Research Handbooks in Business and Management series)

Edward Elgar Publishing

£47.59 16 Feb 2026
Information Technology in the Service Economy:: Challenges and Possibilities for the 21st Century: 267 (IFIP Advances in Information and Communication Technology, 267)
96% match

Information Technology in the Service Economy:: Challenges and Possibilities for the 21st Century: 267 (IFIP Advances in Information and Communication Technology, 267)

Springer

£57.92 07 Mar 2026
Managing Learning Organization in Industry 4.0: Proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
96% match

Managing Learning Organization in Industry 4.0: Proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019

Routledge

£140.34 07 Feb 2026
Advances in Human Factors, Business Management and Leadership: Proceedings of the AHFE 2020 Virtual Conferences on Human Factors, Business Management ... in Intelligent Systems and Computing, 1209)
96% match

Advances in Human Factors, Business Management and Leadership: Proceedings of the AHFE 2020 Virtual Conferences on Human Factors, Business Management ... in Intelligent Systems and Computing, 1209)

Springer

£165.18 30 Mar 2026
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July ... (Lecture Notes in Networks and Systems, 266)
96% match

Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July ... (Lecture Notes in Networks and Systems, 266)

Springer

£106.42 09 Mar 2026
Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing, 601)
96% match

Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing, 601)

Springer

£91.04 24 Feb 2026
Handbook of Research on Knowledge-intensive Organizations
96% match

Handbook of Research on Knowledge-intensive Organizations

Information Science Reference

£83.64 08 Feb 2026
Understanding Organizations in Complex, Emergent and Uncertain Environments
96% match

Understanding Organizations in Complex, Emergent and Uncertain Environments

MACMILLAN

£75.37 06 Mar 2026
Human Interaction, Emerging Technologies and Future Applications III: Proceedings of the 3rd International Conference on Human Interaction and ... in Intelligent Systems and Computing, 1253)
96% match

Human Interaction, Emerging Technologies and Future Applications III: Proceedings of the 3rd International Conference on Human Interaction and ... in Intelligent Systems and Computing, 1253)

Springer

£145.06 09 Feb 2026
Handbook of Research on Entrepreneurship in Professional Services (Research Handbooks in Business and Management series)
96% match

Handbook of Research on Entrepreneurship in Professional Services (Research Handbooks in Business and Management series)

Edward Elgar Publishing

£105.51 08 Mar 2026
Human Centered Organizational Culture: Global Dimensions (Human Centered Management)
96% match

Human Centered Organizational Culture: Global Dimensions (Human Centered Management)

Routledge

£133.40 01 Feb 2026
Industry Competitiveness: Digitalization, Management, and Integration: Volume 2: 280 (Lecture Notes in Networks and Systems, 280)
96% match

Industry Competitiveness: Digitalization, Management, and Integration: Volume 2: 280 (Lecture Notes in Networks and Systems, 280)

Springer

£170.37 08 Mar 2026
Handbook of Organizational and Managerial Innovation (Research Handbooks in Business and Management series)
96% match

Handbook of Organizational and Managerial Innovation (Research Handbooks in Business and Management series)

Edward Elgar Publishing

£160.00 13 Apr 2026
Contemporary Issues in Management, Second Edition: A Critical Management Approach
96% match

Contemporary Issues in Management, Second Edition: A Critical Management Approach

Edward Elgar Publishing

£101.00 15 Feb 2026
Knowledge Management and Industry 4.0: New Paradigms for Value Creation: 9 (Knowledge Management and Organizational Learning, 9)
96% match

Knowledge Management and Industry 4.0: New Paradigms for Value Creation: 9 (Knowledge Management and Organizational Learning, 9)

Springer

£107.85 30 Mar 2026
Sympathy Innovation for Phronesis: Global Deployment of Social Productivity for Work Teams on Production Sites
96% match

Sympathy Innovation for Phronesis: Global Deployment of Social Productivity for Work Teams on Production Sites

Springer

£91.10 01 Mar 2026
Handbook of Research on the Learning Organization: Adaptation and Context (Research Handbooks in Business and Management series)
96% match

Handbook of Research on the Learning Organization: Adaptation and Context (Research Handbooks in Business and Management series)

Edward Elgar Publishing

£111.78 27 Jan 2026
Diverse Methods in Customer Relationship Marketing and Management (Advances in Marketing, Customer Relationship Management, and E-Services)
96% match

Diverse Methods in Customer Relationship Marketing and Management (Advances in Marketing, Customer Relationship Management, and E-Services)

IGI Global

£179.71 11 Mar 2026
Edward Elgar Handbook of Research on Management Ideas
96% match

Edward Elgar Handbook of Research on Management Ideas

Edward Elgar Publishing

£126.42 19 Apr 2026
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
96% match

Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology

Springer

£137.41 13 Jan 2026
Business to Business Marketing: Relationships, Networks, and Strategies
96% match

Business to Business Marketing: Relationships, Networks, and Strategies

Oxford University Press

£47.99 26 Feb 2026
Edward Elgar Services, Experiences and Innovation Book
96% match

Edward Elgar Services, Experiences and Innovation Book

Edward Elgar Publishing

£130.00 19 Apr 2026
Handbook of Organizational Politics: Looking Back and to the Future: Second Edition (Research Handbooks in Business and Management series)
96% match

Handbook of Organizational Politics: Looking Back and to the Future: Second Edition (Research Handbooks in Business and Management series)

Edward Elgar Publishing

£43.99 11 Apr 2026