£54.72

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£55 today · cheaper than every other day in the last 3 months

Cengage Learning A Guide to Computer User Support for Help Desk and Support Specialists

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Price History & Forecast

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Last 31 days · 31 data points (no recent data)

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£77.99 £52.39 £57.98 £63.56 £69.15 £74.73 £80.32 26 July 2026 02 August 2026 10 August 2026 17 August 2026 25 August 2026
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Price Distribution

Price distribution over 31 days • 7 price levels

Days at Price
Current Price
6 days · current 2 days 6 days 3 days 10 days 2 days 2 days 0 3 5 8 10 £55 £60 £62 £65 £70 £76 £78 Days at Price

Price Analysis

Most common price: £70 (10 days, 32.3%)

Price range: £55 - £78

Price levels: 7 different prices over 31 days

Description
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows® 7 and cloud computing. Leading HelpSTAR® and Microsoft® Office Project Professional 2010 software accompanying the text further reinforce user-support knowledge and skills.

Product Specifications
Brand
Cengage Learning
Format
paperback
ASIN
1285852680
Category
Books > Subjects > Computing & Internet > Hardware & DIY
Domain
Amazon UK
Release Date
23 September 2014
Listed Since
25 March 2014

Barcode

No barcode data available

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