Benchmarks in Hospitality and Tourism - Image 1

£165.81

Routledge Benchmarks in Hospitality and Tourism

Name: Benchmarks in Hospitality and Tourism
Brand: Routledge
Price: 165.85 GBP
Availability: InStock

Food & Travel Writing

Price History & Forecast

Last 4 days • 4 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 4 days • 1 price levels

Days at Price

Price Analysis

Most common price: £166 (4 days, 100.0%)

Price range: £166 - £166

Price levels: 1 different prices over 4 days

Description

How much money is your business wasting? How good is the service you deliver?This pioneering book will familiarize you with benchmarking techniques that can be used to gauge and improve the performance of hospitality and tourism businesses anywhere! With compelling case studies drawn from hotel management, environmental systems, and destination practices, it examines important aspects of benchmarking, including satisfaction barometers, indicator development, and finding/networking with benchmarking partners.After an overview of benchmarking concepts and processes, this essential book explores: benchmarking’s strengths and weaknesses ways to apply benchmarking to tourist facilities and destinations the role of customer satisfaction and loyalty in benchmarking--and a way to efficiently measure it a procedure for identifying benchmarking partners the Tyrolean Tourism Barometer--its value, its usefulness, and ways to improve it the changing functions of hotel front office operations and procedures and benchmarks that can help empower front office employees benchmarks in quality management benchmarks in accreditation for hospitality and tourism businesses a case study of environmental management systems for Caribbean resorts and hotels--how they have saved money on water, electricity, diesel fuel, and liquefied petroleum gas while improving environmental performance

Product Specifications

Brand: Routledge
Format: Hardcover
ASIN: 0789019140
Category: Books > Subjects > Food & Drink > Food & Travel Writing
Domain: Amazon UK
Release Date: 19 September 2002
Listed Since: 15 December 2006

Barcode

No barcode data available

Routledge Benchmarks in Hospitality and Tourism

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Service Quality Management in Hospitality, Tourism, and Leisure

Service Quality Management in Hospitality, Tourism, and Leisure

Hospitality and Tourism Management - Nova Science Publishers

Sustainability, Social Responsibility, and Innovations in the Hospitality Industry

The International Hotel Industry: Sustainable Management

The Business of Resort Management

Human Resource Management for the Hospitality and Tourism Industries

Global Cases on Hospitality Industry

Global Cases on Hospitality Industry

Routledge Environmental Management for Hotels: Student Handbook

Routledge Hospitality, Tourism, and Lifestyle Concepts Book

The Routledge Companion to International Hospitality Management (Routledge Companions in Business, Management and Marketing)

Sustainability in the Hospitality Industry 2nd Ed: Principles of Sustainable Operations

Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry

Routledge - Current Issues in Hospitality and Tourism Satisfaction

Current Issues and Development in Hospitality and Tourism Satisfaction

The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism (Routledge Handbooks)

Accounting and Financial Management: Developments in the international hospitality industry

The Business of Resort Management

Sustainable Hospitality and Tourism as Motors for Development: Case Studies from Developing Regions of the World

The Routledge Handbook of Hospitality Management (Routledge Handbooks)

Routledge Strategic Management for Hospitality and Tourism

Routledge Sustainability in the Hospitality Industry Textbook

Managing Sustainability in the Hospitality and Tourism Industry: Paradigms and Directions for the Future (Advances in Hospitality and Tourism)