When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution) - Image 1

£21.60

Jossey-Bass When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution)

Name: When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution)
Brand: Jossey-Bass
Price: 21.6 GBP
Availability: InStock

Professional Development

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Description

Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for.

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Jossey-Bass

Product Specifications

Brand: Jossey-Bass
Format: hardcover
ASIN: 078790161X
Category: Books > Subjects > Business, Finance & Law > Management > Human Resources > Professional Development
Domain: Amazon UK
Release Date: 17 October 1995
Listed Since: 15 February 2007

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Jossey-Bass When Push Comes to Shove: A Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution)

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