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£136.27

Routledge Competitive Intelligence, Analysis and Strategy: Creating Organisational Agility

Name: Competitive Intelligence, Analysis and Strategy: Creating Organisational Agility
Brand: Routledge
Price: 136.27 GBP
Availability: InStock

Call Centre Management

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Description

The Holy Grail for most organisations is the successful attainment, and retention, of inimitable competitive advantage. This book addresses the question of how to leverage the unique intangible assets of an organisation: its explicit, implicit, acquired and derived knowledge. The refreshingly innovative concept of Intelligence-Based Competitive Advantage© is one which will eclipse the cost-driven and resource-reduction attitudes most prevalent in the first decade of this century. Tomorrow’s organisation will need to derive IBCA© through the expert execution of bespoke competitive intelligence practice, unique analytical processes, pioneering competitive strategy formulation, and timely execution of all three, if they are to succeed. This volume consists of insights from Competitive Intelligence practices at both country and organisational level, Competitive Analysis processes within the firm and within challenging sector and economic environments and Competitive Strategy formulation in profit, non-profit, real and virtual world contexts. It is essential reading for anybody wishing to gain a formal understanding of the practical and intellectual challenges which will face organisations in the future as they strive to achieve strategic foresight and Intelligence-Based Competitive Advantage. This book was originally published as two special issues of the Journal of Strategic Marketing.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0415631289
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 06 December 2012
Listed Since: 24 March 2012

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Routledge Competitive Intelligence, Analysis and Strategy: Creating Organisational Agility

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