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Cengage Learning Information Technology in the Hospitality Industry: Managing People, Change and Computers

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Description

With the advent of computerization the business practice of the hospitality industry has been affected by information technology, in common with other industries. The information technology revolution has meant wholesale changes and opportunities for the industry. This text examines the nature of these changes in the context of the consumer, looking at hospitality staffing, the strategic role which IT can play, the manager, company culture and future implications.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
16 November 1995
Listed Since
14 December 2006

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