£102.99

PEARSON EDUCATION Hotel Operations Management

Name: Hotel Operations Management
Brand: PEARSON EDUCATION
Price: 102.99 GBP
Availability: InStock

Careers

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£103 today · usual range £0–£0 · best ever £69

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Description

Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing “Mom and Pop” segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿’s―and their own―success.

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Product Specifications

Brand: PEARSON EDUCATION
Format: hardcover
ASIN: 013433762X
Category: Books > Subjects > Business, Finance & Law > Careers
Domain: Amazon UK
Release Date: 01 June 2016
Listed Since: 02 March 2016

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PEARSON EDUCATION Hotel Operations Management

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