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Sage Publishing Managing Quality: Managerial and Critical Perspectives - Sage

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Description

Managing Quality delivers a comprehensive examination of quality management across multiple organisational contexts and theoretical perspectives. Drawing from operations management, HRM, organisational behaviour, strategy, marketing and organisation theory, this book equips readers with both managerial and critical frameworks for understanding quality initiatives. It introduces fundamental concepts and issues in quality management, presenting insights from leading quality management theorists whilst documenting real-world quality practices across manufacturing, service and public sector organisations. Ideal for students, managers and organisational professionals seeking to understand how quality is pursued, measured and critiqued in contemporary business environments.

Key Features

Covers key concepts and issues in quality management drawn from multiple management disciplines including operations and HRM.

Presents both managerial and critical perspectives on quality management approaches and their organisational applications.

Documents quality management practices across manufacturing, service and public sector organisations for practical context.

Includes wisdom and frameworks from recognised quality management gurus and theoretical contributors.

Published by SAGE Publications Ltd, a leading academic and professional publisher in business and management.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
13 December 2002
Listed Since
14 February 2007

Barcode

No barcode data available

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