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Routledge Return on Investment in Meetings and Events - Routledge

Amazon

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£150.03 £135.49 £138.66 £141.83 £145.01 £148.18 £151.35 25 July 2026 15 August 2026 05 September 2026 26 September 2026 17 October 2026
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Description

Measure the true success of your meetings and events with this comprehensive guide to the Phillips ROI Methodology, a five-level evaluation framework designed to quantify organisational value. From Level 1 Reaction and Planned Action through to deeper learning and performance metrics, this book provides practitioners with practical tools and techniques to move beyond basic satisfaction surveys and capture genuine business impact. Discover how to assess attendee acquisition of skills, knowledge and behavioural change, and establish the connection between event outcomes and organisational objectives. Published by Routledge, this resource equips meeting and event professionals with proven methods to demonstrate accountability, justify investment decisions and optimise future event strategies based on measurable results rather than assumptions.

Key Features

Routledge publishes this guide covering the five-level Phillips ROI Methodology for comprehensive event evaluation beyond basic reaction surveys.

Level 1 Reaction and Planned Action evaluation measures attendee and stakeholder satisfaction to establish baseline stakeholder engagement.

Level 2 Learning measurements focus on assessing whether attendees have acquired new skills, knowledge, opinions and attitudes from meetings.

The Phillips framework helps organisations move beyond generic end-of-meeting questionnaires to establish genuine return on investment metrics.

Tools and techniques provided support meeting and event professionals in justifying budgets and demonstrating business value to organisational leadership.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
01 February 2016
Listed Since
18 January 2016

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