Law Firm KPIs: The Professional’s Handbook for Pricing • Productivity • Profitability

Law-firm economics are in flux. AI is rewriting workflows, Alternative Fee Arrangements (AFAs) are squeezing the billable hour, and clients now demand numbers first, anecdotes second. Law Firm KPIs turns that pressure into a practical playbook. Building on the global success of Legal Operations KPIs (used by Fortune 500 departments, translated into three languages, and read in 40+ countries) author Mori Kabiri distills two decades of advising teams that collectively manage $1 billion+ in annual legal spend. The result: a concise, field-tested method for converting raw data into sharper pricing, stronger margins, and persuasive proof of value. Across nine sections and 80+ firm-specific metrics, every KPI sits on a uniform format with definition, formula, common pitfalls, trend cues, data sources, and improvement tactics. Companion templates, maturity checklists, and QR-linked resources move you from theory to action, whether you lead a 10-lawyer boutique or a 2,000-lawyer global firm. Key Features Firm-Focused KPIs: Over 80 metrics covering Finance, Pricing, Marketing, Client Acquisition, AI, AFAs, and more AFA Strategy Toolkit: Flat fees, blended rates, collars, volume discounts, and profitability models with worked examples AI Effectiveness Metrics: Adoption, efficiency gains, and client-impact measures for generative tools Analytics Maturity Checklists: Assess People, Process, Technology, and Data to target the right investments Ready-to-Use Templates: Dashboards, fee models, and trackers that turn insight into action Ongoing Online Resources: QR codes unlock calculators, slide decks, and updated metrics at LegalOpsKPIs.com