£53.00

LAP Lambert Academic Publishing Service Quality Assessment of Public Transport in Monrovia: Measuring Customer Satisfaction and Service Quality to Improve Public Transportation in Monrovia

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Description

This book analyzes Monrovia’s public bus system with a focus on customer satisfaction and service quality. Using survey data and quantitative analysis, it identifies key factors such as affordability, accessibility, safety, comfort, and reliability that influence passenger satisfaction and loyalty. The book offers practical recommendations to improve service performance and support sustainable urban mobility in Monrovia and similar cities.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
06 February 2026
Listed Since
01 March 2026

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