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VDM Verlag Dr. Mueller e.K. Facing the Trust Gap- Measuring and Managing Stakeholder Trust: How to react to one of the most severe corporate crises in the 21st century - the loss of public trust. A proactive approach

Name: Facing the Trust Gap- Measuring and Managing Stakeholder Trust: How to react to one of the most severe corporate crises in the 21st century - the loss of public trust. A proactive approach
Brand: VDM Verlag Dr. Mueller e.K.
Price: 81.0 GBP
Availability: InStock

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Description

Trust is a key enabler of cooperation, motivation, innovation and processes of transformation. However, in today's business world many organizations are highly mistrusted- they are facing a trust gap that will hinder their further organizational development. This book identifies theoretical and practical answers to the problem of how corporate boards can mitigate the current trust crisis and thus ensure sustainable organizational development. After outlining the trust problem in depth, the author presents potential inroads for trust management. Based on extensive survey data a comprehensive stakeholder trust measurement is developed . Analyzing stakeholder interviews, organizational trust hazards, and trust enablers are identified. These serve as the basis for systematic trust building. Based on these findings, an Integrated Stakeholder Trust Management Framework (ISTMAF) is proposed which : 1) allows corporate boards to measure and monitor stakeholder trust and 2) enables the board to generate decisions to restore trust. As such long-term, sustainable organizational development can be secured.

Product Specifications

Brand: VDM Verlag Dr. Mueller e.K.
Format: paperback
ASIN: 3838100034
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 15 January 2009
Listed Since: 30 October 2008

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VDM Verlag Dr. Mueller e.K. Facing the Trust Gap- Measuring and Managing Stakeholder Trust: How to react to one of the most severe corporate crises in the 21st century - the loss of public trust. A proactive approach

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It has never been this cheap. We have no record of a lower price.

VDM Verlag Dr. Mueller e.K. Facing the Trust Gap- Measuring and Managing Stakeholder Trust: How to react to one of the most severe corporate crises in the 21st century - the loss of public trust. A proactive approach

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