Organizational Citizenship Behaviour and Emotional Intelligence: Study of Power Sector of Punjab - Image 1

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LAP Lambert Academic Publishing Organizational Citizenship Behaviour and Emotional Intelligence: Study of Power Sector of Punjab

Name: Organizational Citizenship Behaviour and Emotional Intelligence: Study of Power Sector of Punjab
Brand: LAP Lambert Academic Publishing
Price: 73.0 GBP
Availability: InStock

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Description

The relationship between organizational citizenship behaviour and emotional intelligence has been explored among employees of thermal plants in India. This empirical study intends to examine the relationship between organizational citizenship behaviour (OCB) as a dependent variable and emotional intelligence (EI) as an independent variable. Five dimensions of OCB namely, altruism, sportsmanship, conscientiousness, courtesy and civic virtue have been included in the study; whereas four dimensions of EI based on Schutte et al. (1998) i.e. perception of emotions, managing own emotions, managing others’ emotions and utilization of emotions have been tested. EI of the respondents has been self-reported, while OCB has been superior rated. The outcomes indicated that there is positive relationship between OCB and EI and EI significantly predicted OCB of the respondent after controlling for the demographic variables. Among OCB dimensions, sportsmanship and courtesy emerge as statistically significant; while among EI dimensions, utilization of emotions and managing own emotions have been found as greatest contributors.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 3659821160
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 13 January 2016
Listed Since: 05 February 2016

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing Organizational Citizenship Behaviour and Emotional Intelligence: Study of Power Sector of Punjab

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