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Springer Rethinking Quality - Wandel des Qualitätsmanagements durch Digitalisierung und Künstliche Intelligenz: Bericht zur GQW-Jahrestagung 2024 in Berlin

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Description

In einer Zeit des technologischen Fortschritts, globaler Krisen sowie sich verändernder Kundenerwartungen muss Qualität neu gedacht werden. Das traditionelle Qualitätsmanagement, welches jahrzehntelang auf bewährten Prozessen und Methoden basierte, unterliegt einer fundamentalen Transformation. Der alleinige Fokus auf Produkte ist längst unzureichend, um die Vielfältigkeit des Qualitätsmanagements in Unternehmen abzubilden. Vielmehr muss Qualität ganzheitlich im Wertschöpfungsnetzwerk verankert werden. Zentraler Treiber der Vernetzung ist die umfassende Digitalisierung der industriellen Produktion mit ihrer zunehmenden Datenverfügbarkeit über die verschiedenen Wertschöpfungsstufen und Lebenszyklusphasen hinweg. In diesem Zusammenhang eröffnet Künstliche Intelligenz völlig neue Möglichkeiten, die Art und Weise, wie Qualität gemessen, überwacht und verbessert wird, zu revolutionieren. Der Wandel des Qualitätsmanagements durch Digitalisierung und Künstliche Intelligenz geht jedoch über die bloße Implementierung neuer Technologien hinaus. Digitalisierung, Datenanalytik und Künstliche Intelligenz erweitern die Potenziale des Qualitätsmanagers und erfordern die umfassende Entwicklung neuer Kompetenzen. Alles in allem bedarf es daher neuer Leitbilder, Strategien und Abläufe im Qualitätsmanagement, um auch in Zukunft erfolgreich und wettbewerbsfähig zu bleiben. Als Tagungsband zur Jahrestagung der Gesellschaft für Qualitätswissenschaft e.V. (GQW) im Oktober 2024 in Berlin fokussiert dieses Buch unter dem Motto „Rethinking Quality“ die Diskussion wesentlicher Themen und Aufgaben, um das Qualitätswesen zukunftsfähig zu machen. Der Schwerpunkt liegt auf der Auseinandersetzung mit aktuellen Handlungsfeldern, Trends sowie Entwicklungen im Qualitätsmanagement rund um Digitalisierung und Künstliche Intelligenz. Enthalten sind alle im Rahmen der Tagung eingereichten, vorgestellten und positiv begutachteten Beiträge, sodass ein breites Spektrum an neuen Erkenntnissen und Best Practices abgedeckt wird.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
29 April 2025
Listed Since
11 December 2024

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