£146.53

Springer Total Quality Management: Proceedings of the first world congress

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£147 today · all-time low £145 (May 2026) · usually £147

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Description

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

Product Specifications

Format
paperback
Domain
Amazon UK
Publication Date
14 October 2012
Listed Since
03 March 2013

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