£62.01

Springer Wirtschaftlichkeit des Qualitätsmanagements: Qualitätscontrolling für Dienstleistungen

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£62 today · all-time low £61 (Jun 2026) · usually £62

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Price History & Forecast

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Last 89 days · 89 data points

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£63.47 £61.24 £61.72 £62.21 £62.70 £63.19 £63.67 10 June 2026 02 July 2026 24 July 2026 15 August 2026 06 September 2026

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76 days · current 13 days 0 19 38 57 76 £62 £63 Days at Price

Price Analysis

Most common price: £62 (76 days, 85.4%)

Price range: £62 - £63

Price levels: 2 different prices over 89 days

Description

Qualitätsmaßnahmen können sehr kostenintensiv sein. Deshalb ist bei der Einführung eines Qualitätsmanagements die Auseinandersetzung mit der Wirtschaftlichkeit des entwickelten Managementsystems erforderlich. Das Buch präsentiert ein Konzept des Qualitätscontrollings für Dienstleistungen. Zentraler Baustein ist eine Wirtschaftlichkeitsrechnung des Qualitätsmanagements in Form einer Kosten-Nutzen-Analyse. Ausgehend von den durchgeführten Maßnahmen und ihren Auswirkungen auf das Verhalten von Dienstleistungskonsumenten werden Kosten- und Nutzenkategorien des QM abgeleitet. Durch die Gegenüberstellung von Kosten und Nutzen können Aussagen über die Rentabilität und somit über die Wirtschaftlichkeit des Qualitätsmanagements gemacht werden.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
18 November 1997
Listed Since
15 April 2008

Barcode

No barcode data available

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