Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change - Image 1

£58.49

Springer Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change

Name: Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change
Brand: Springer
Price: 58.49 GBP
Availability: InStock

Economics

This is the most expensive it has ever been. Walk away.

£58 today · previous high £58 · all-time low £58

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 68 days · 68 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 68 days • 1 price levels

Days at Price

Price Analysis

Most common price: £58 (68 days, 100.0%)

Price range: £58 - £58

Price levels: 1 different prices over 68 days

Description

This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an importantpart of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.

Product Specifications

Brand: Springer
Format: paperback
ASIN: 3031201701
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 28 January 2024
Listed Since: 02 January 2024

Barcode

No barcode data available

Springer Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change

This is the most expensive it has ever been. Walk away.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Human-Centered Service Design for Healthcare Transformation: Development, Innovation, Change

Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice

Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects

Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools

Foundations of Health Services Research: Principles, Methods, and Topics

Innovative Healthcare Systems for the 21st Century (Understanding Complex Systems)

The Handbook of Service Innovation

Springer - The Handbook of Service Innovation - Business Book

Integrating Health Humanities, Social Science, and Clinical Care: A Guide to Self-Discovery, Compassion, and Well-being

Managing Modern Healthcare: Knowledge, Networks and Practice: 2 (Routledge Studies in Health Management)

Visualising Health Care Practice Improvement: Innovation from Within

Managing and Marketing Health Services

Shi & Singh's Delivering Health Care in the United States: A Systems Approach

Collaborative Management in Health Care: Implementing the Integrative Organization (Jossey-Bass Higher and Adult Education Series)

Organization Development in Healthcare: Conversations on Research and Strategies: 10 (Advances in Health Care Management, 10)

Managing Modern Healthcare: Knowledge, Networks and Practice (Routledge Studies in Health Management)

Improving Person-Centered Innovation of Nursing Care: Leadership for Change

Reconfiguring the Eco-System for Sustainable Healthcare: 4 (Organizing for Sustainable Effectiveness, 4)

Foundations of Health Care Management: Principles and Methods

Healthcare Systems Engineering

Technology, Health Care, and Management in the Hospital of the Future

Emotional Design and the Healthcare Environment (Research for Development)

Person-Centred Healthcare Research

International Health Care Management: 5 (Advances in Health Care Management, 5)