Springer Operations Management for Social Good: 2018 POMS International Conference in Rio (Springer Proceedings in Business and Economics)

This volume showcases the presentations and discussions delivered at the 2018 POMS International Conference in Rio. Through a collection of selected papers, it is possible to review the impact and application of operations management for social good, with contributions across a wide range of topics, including: humanitarian operations and crisis management, healthcare operations management, sustainable operations, artificial intelligence and data analytics in operations, product innovation and technology in operations management, marketing and operations management, service operations and servitization, logistics and supply chain management, resilience and risk in operations, defense, and tourism among other emerging Operations Management issues. The Production and Operations Management Society (POMS) is one of the most important and influential societies in the subject of Production Engineering and, as an international professional and academic organization, represents the interests of professionals and academics in production management and operations around the world.  From the Back Cover This volume showcases the presentations and discussions delivered at the 2018 POMS International Conference in Rio. Through a collection of selected papers, it is possible to review the impact and application of operations management for social good, with contributions across a wide range of topics, including: humanitarian operations and crisis management, healthcare operations management, sustainable operations, artificial intelligence and data analytics in operations, product innovation and technology in operations management, marketing and operations management, service operations and servitization, logistics and supply chain management, resilience and risk in operations, defense, and tourism among other emerging Operations Management issues. The Production and Operations Management Society (POMS) is one of the most important and influential societies in the subject of Production Engineering and, as an international professional and academic organization, represents the interests of professionals and academics in production management and operations around the world.  About the Author Adriana Leiras is associate professor of the Industrial Engineering Department as well as founder and coordinator of Lab HANDs - Humanitarian Assistance and Needs for Disasters at the Pontifical Catholic University of Rio de Janeiro and she is also a contributing professor of the Post-Graduate Program in Logistic Systems Engineering at the University of São Paulo. Adriana holds a PhD in Engineering of Logistics Systems at USP (2012), a PhD in Production Engineering at PUC-Rio (2011) and a Master degree in Production Engineering at PUC-Rio (2006). She is the leader of the regional humanitarian logistics and disaster response operations project of MIT SCALE Latin America Network, President of the POMS Caribbean & Latin American Chapter and General Chair of the 2018 POMS International Conference in Rio.  Carlos A. Gonzalez-Calderon is associate professor at the National University of Colombia, in Mendellin as well as a research associate at the Rensselaer Polytechnin Institute. He holds a PhD and a ME degree on Transportation Engineering from the Rensselaer Polytechnin Institute in Try, New York. Carlos has research experience on freight transportation engineering, acquired through research projects with the Volvo Research and Educational Foundations (VREF), Center of Excellence for Sustainable Urban Freight Systems (CoE-SUFS); the Center for Infrastructure, Transportation, and the Environment (CITE) at Rensselaer Polytechnic Institute; the Department of Civil Engineering of the Universidad Nacional de Colombia and the Universidad de Antioquia at Medellin, Colombia. Irineu Brito Jr holds, from the University of São Paulo,  a bachelor degree in Mechanical Engineering, a masters degree in Logistic Syst