Cengage Learning The Virtual Banking Revolution: The Customer, the Bank and the Future

This text appraises new developments in electronic payment systems and their strategic implications for banks and the customer interface. It looks at initiatives from around the world and assesses customer attitudes to the new services. It offers a useful reference to the reader on the main services and their potential opportunities and problems involved. The book includes an appendix listing the main associations and regulatory bodies involved in this aspect of the banking sector.