Business Science Reference Handbook of Research on Cyberbullying and Online Harassment in the Workplace

Given users' heavy reliance of modern communication technologies such as mobile and tablet devices, laptops, computers, and social media networks, workplace cyberbullying and online harassment have become escalating problems around the world. Organizations of all sizes and sectors (public and private) may encounter workplace cyberbullying within and outside the boundaries of physical offices. Workplace cyberbullying affects the entire company, as victims suffer from psychological trauma and mental health issues that can lead to anxiety and depression, which, in turn, can cause absenteeism, job turnover, and retaliation. Thus, businesses must develop effective strategies to prevent and resolve such issues from becoming too large to manage. The Handbook of Research on Cyberbullying and Online Harassment in the Workplace provides in-depth research that explores the theoretical and practical measures of managing bullying behaviors within an organization as well as the intervention strategies that should be employed. The book takes a look at bullying behavior across a variety of industries, including government and educational institutions, and examines social and legislative issues, policies and legal cases, the impact of online harassment and disruption of business processes and organizational culture, and prevention techniques. Featuring coverage on a broad range of topics such as sexual abuse and trolling, this book is ideally designed for business managers and executives, human resource managers, practitioners, policymakers, academicians, researchers, and students. About the Author Leslie Ramos Salazar (PhD, Arizona State University) is an Associate and Abdullat Professor of Business Communication and Decision Management at the Paul and Virginia College of Business at West Texas A&M University. Her teaching areas include current issues in management communication such as leadership communication and risk communication management, health care communication, business communication for health care managers, business communication, cross-cultural issues in business communication, and statistics for business and economics. Her research specializes in health communication, business communication, conflict management, and interpersonal communication. Her publications appear in Health Communication, Communication Teacher, Communication Quarterly, Communication Studies, and Business and Professional Communication Quarterly. She also serves on the editorial board of Communication Research Reports, Western Journal of Communication, and Communication Reports. She also serves as the Program Chair of the Southwestern Association of Business Communication.