MACMILLAN Private Action for Public Purpose: Examining the Growth of Falck, the World’s Largest Rescue Company

This book analyses the private provision of rescue and emergency services, and focuses on the emergence of the world’s largest rescue company, Falck. The author’s structured academic perspective is informed through close co-operation with Falck, which operates in 44 countries and across 6 continents. The chapters examine aspects of reliability, culture, innovation, trust, governance and business development within rescue and emergency services, including differentiation, internationalisation and globalisation. Drawing on detailed case studies of Falck’s global work in the USA, Columbia, India and Denmark, Private Action for Public Purpose is instructive for students and researchers of business and management, and will provide value for emergency responders, managers, policy-makers and organisations involved in emergency response and crisis management. Review “Professor Murdock provides the first academic monograph in English of Falck, the largest global company in the provision of rescue services. It will be of great interest to academics and will be highly valuable to professionals and managers for whom it will furnish an excellent understanding of Falck and of the varied market for private provision of rescue services.” (Lars Nørby Johansen, Former CEO and Former Chair of Falck) “A wonderful addition to a small, but important area of literature and absolute must, for all those who seek to learn and embrace best practice concepts especially in the management and leadership domains of Emergency Ambulance Service Delivery.” (Andy Newton, Professor and Chair of the College of Paramedics) From the Back Cover This book analyses the private provision of rescue and emergency services, and focuses on the emergence of the world’s largest rescue company, Falck. The author’s structured academic perspective is informed through close co-operation with Falck, which operates in 44 countries and across 6 continents. The chapters examine aspects of reliability, culture, innovation, trust, governance and business development within rescue and emergency services, including differentiation, internationalisation and globalisation. Drawing on detailed case studies of Falck’s global work in the USA, Columbia, India and Denmark, Private Action for Public Purpose is instructive for students and researchers of business and management, and will provide value for emergency responders, managers, policy-makers and organisations involved in emergency response and crisis management. About the Author Alex Murdock is Professor Emeritus at London South Bank University and visiting Professor at the University of Potsdam in Germany.  His research focusses on the intersection of the private, public and non-profit sectors, and he has worked at Copenhagen Business School, Denmark and the Sorbonne in Paris, France. Alex has held senior government posts in London, England and trained as a Probation Officer.