CRC Press Organizational and Process Reengineering: Approaches for Health Care Transformation

Winner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year Award Given the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering organizations and transforming leaders and teams while creating new processes in the health care industry. It supplies a framework for organizational change to enable senior leaders to reengineer and transform their health care organizations.The book presents proven and effective approaches and methodologies for leadership teams to help their organizations transform, thrive and grow. It goes beyond process improvement and other organizational change approaches, as it offers an integrated holistic approach that provides sustainable results.The approach described in this book has already helped many large health care organizations dramatically improve their effectiveness by creating new service lines, lines of business, population health initiatives, new care management models as well as implementing game changing solutions and technology.Well-grounded in organizational change and project management principles, this approach will help to ensure that the resulting work is implemented, accepted, and sustained by process owners and senior leaders. Descriptive case studies illustrate the practical application of the tools and techniques discussed.The approach and mind-set outlined in the book allow, and even require, that all stakeholders come to the table. They do not require an engineering degree, expensive certifications, or the use of complicated processes or tools. They will not replace current improvement methods, but instead provide an organization-based framework to help you leverage and enhance your improvement efforts. Review "Dr. Jean Ann Larson has captured the critical criteria essential to create and sustain total organization transformation by integrating the two strategic pillars of process and people. Jean Ann is a master and thought leader in organizational transformation based on her many years of practical knowledge and experience of transitioning organizations as an internal and external change catalyst. In Organizational and Process Reengineering Approaches for Health Care Transformation, Jean Ann captures the keys to total success based on her unique and valuable insights along with her strategic and holistic perspectives to total health care transformation."―Imelda K. Butler, Managing Director of Century Management and Co-founder of the Odyssey Consulting Institute, Dublin, Ireland"This book reminds me of a few organizations I’ve consulted with where administrators only paid lip service to being for change. Their main objective was to protect their job by keeping groups happy regardless of the cost. The groups could be the medical staff, the nurses, or big donors. Too often I have presented significant savings opportunities or have seen other consultants do so and have the recommendations accepted but never implemented. I often have felt like the person who throws a rock in a pond making a big splash but then only seeing the circles widen and vanish. We need executives who are leaders and not simply managers. Dr. Larson’s book addresses how organizations can make sure that they have the winning ingredients for change."―John L. Templin, Jr., LFHIMSS, FACHE, FAAHC, DSHS, President, Templin Management Associates, Greenfield Center, New York, USA"It's been said, ‘Education that doesn't change behavior is a waste’. I believe the same goes with process and organizational change. Jean Ann Larson is one of the few professionals I know who can convert research and experience around large scale change and methodically make it understandable to those needing to apply it."―Duke Rohe, Quality Improvement Education Consultant, M.D. Anderson Canc